SeedliSeedli

Terms of Use

Last updated: June 9, 2026 · Effective date: March 17, 2026

1. Introduction

These Terms of Use (“Terms”) govern your access to and use of the Seedli platform (“Service”), operated by Seedli Labs ApS, CVR 46386981, registered in Denmark (“Seedli”, “we”, “us”, “our”).

By creating an account or using the Service, you agree to these Terms. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2. Description of the Service

Seedli is a decision intelligence platform that analyzes how brands and providers are positioned across AI platforms (such as ChatGPT, Gemini, Claude, and Perplexity). The Service generates market intelligence by querying AI models with industry-relevant prompts and extracting structured insights about competitive positioning, buyer decision criteria, risk factors, and trust signals.

The Service is provided “as is” and the intelligence generated reflects patterns in AI model outputs at the time of analysis. AI model outputs may change over time and vary across providers.

3. Account registration

To use the Service, you must create an account using a valid email address. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

You must be at least 18 years old to use the Service.

4. Acceptable use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Service for any purpose that violates applicable law or regulation
  • Attempt to access other users’ data, accounts, or projects
  • Reverse engineer, decompile, or otherwise attempt to extract the source code of the Service
  • Use the Service to generate misleading, defamatory, or harmful content about competitors or third parties
  • Resell, redistribute, or sublicense access to the Service or its outputs without prior written consent
  • Use automated tools (bots, scrapers) to access the Service beyond its intended interfaces

5. Intellectual property

Our intellectual property

The Service, including its design, code, algorithms, prompt structures, analytical frameworks, and documentation, is owned by Seedli and protected by applicable intellectual property laws. These Terms do not grant you any rights to our intellectual property beyond the limited right to use the Service as intended.

Your data

You retain ownership of all data you provide to the Service, including project descriptions, company information, and competitor data (“Customer Data”). By using the Service, you grant us a limited license to process your Customer Data solely for the purpose of providing the Service to you.

Generated intelligence

Analysis results, insights, and reports generated by the Service based on your Customer Data (“Generated Intelligence”) are provided for your use. You may use Generated Intelligence in your internal business operations, client presentations, and strategic planning.

6. AI-generated content disclaimer

The intelligence generated by the Service is derived from third-party AI model outputs. Seedli does not control what AI models produce and does not guarantee the accuracy, completeness, or reliability of AI-generated content.

Specifically:

  • AI model outputs may contain inaccuracies, biases, or outdated information
  • Brand positioning and competitive analysis reflect AI model behavior at the time of querying and may change without notice
  • Generated intelligence should be used as one input among many in business decision-making, not as the sole basis for strategic decisions
  • We do not verify the factual accuracy of individual AI model claims about specific companies

7. Subscription and payment

Billing

The Service is offered on a subscription basis. You may choose between monthly billing or semi-annual billing (billed every six months at a discounted rate). Subscriptions renew automatically at the end of each billing period unless you cancel before the renewal date.

All prices are listed in US dollars and exclude applicable taxes. Taxes are calculated and applied at checkout based on your billing address and applicable law.

Payment processing

Payments are processed by Stripe (Stripe, Inc.). When you subscribe, you provide your payment details directly to Stripe. We do not store your full card number on our servers. By subscribing, you also agree to Stripe’s Terms of Service.

Cancellation

You may cancel your subscription at any time from your account settings or by contacting us. Cancellation takes effect at the end of the current billing period. You will retain full access to the Service until that date.

Refund policy

If you cancel within 14 days of your first payment, you are entitled to a full refund. After the 14-day period, payments are non-refundable. Cancellation stops the next renewal but does not generate a refund for the current billing period.

Plan changes

You may upgrade or downgrade your plan at any time. Upgrades take effect immediately and are prorated for the remainder of the current billing period. Downgrades take effect at the start of the next billing period.

8. Data protection

We process personal data in accordance with our Privacy Policy and applicable data protection law, including the GDPR. Our Privacy Policy describes what data we collect, how we use it, and your rights as a data subject.

For customers who require a Data Processing Agreement (DPA), one is available upon request or can be found at seedli.ai/legal/dpa.

9. Service availability and modifications

We aim to provide reliable access to the Service but do not guarantee uninterrupted availability. We may:

  • Perform scheduled maintenance with reasonable advance notice
  • Modify features and functionality of the Service
  • Discontinue the Service with 90 days’ written notice

10. Limitation of liability

To the maximum extent permitted by applicable law:

  • Our total liability for any claim arising from or related to these Terms or the Service is limited to the amount you paid for the Service in the 12 months preceding the claim
  • We are not liable for indirect, incidental, special, consequential, or punitive damages
  • We are not liable for decisions made based on Generated Intelligence
  • We are not liable for the accuracy or content of third-party AI model outputs

11. Termination

Subscription cancellation

You may cancel your subscription at any time from your account settings or by contacting us. When you cancel:

  • You retain full access to the Service until the end of your current billing period
  • If you have been subscribed for three months or more, your account switches to read-only mode after your subscription ends. You can continue to log in and access your data, dashboards, and Content Plan for up to 12 months after cancellation. This gives you time to reference your intelligence and export anything you need.
  • If your subscription lasted less than three months, your Customer Data and Generated Intelligence will be deleted within 30 days of the subscription ending
  • After the 12-month read-only period, your Customer Data and Generated Intelligence will be deleted

Account deletion

You may request full account deletion at any time by contacting us or using the account deletion function in the Service. Upon account deletion:

  • Your access to the Service will be revoked immediately
  • Your Customer Data and Generated Intelligence will be permanently deleted within 30 days

Termination by us

We may terminate or suspend your account if you violate these Terms, with notice where practicable. Provisions that by their nature should survive termination (including limitations of liability and intellectual property) will survive.

12. Governing law and disputes

These Terms are governed by the laws of Denmark. Any disputes arising from these Terms or the Service that cannot be resolved amicably shall be submitted to the courts of Copenhagen, Denmark.

13. Changes to these Terms

We may update these Terms to reflect changes in the Service or legal requirements. We will notify you of material changes at least 30 days in advance via email or through the Service. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

14. Contact

For questions about these Terms, contact us at:
Email: legal@seedli.ai

Terms of Use | Seedli